HBL becomes Pakistan’s first bank to launch the “@HBLCare” Twitter handle for specialized customer care. Thanks to the Twitter handle, customers will have a convenient platform to engage with HBL and receive rapid solutions to their questions.
HBL is Pakistan’s only bank with two Twitter accounts. The present handle @HBLPak, which has over 131,000 followers, will now be used for news and updates.
We are eager to use Twitter’s potential to unlock value for our consumers, stated Ali Habib, Chief Marketing & Communications Officer at HBL. HBL believes in the potential of social media and will give additional value to our clients through two dedicated Twitter handles.